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Frequently Asked Questions

How long does it take to install new flooring in my home?

Performance Floor Covering can get new floors installed in as little as 10 days from selection. Actual install time depends on square footage, subfloor condition, and material - a single room often wraps in a day, while whole-home jobs run several days.

When should I repair my carpet instead of replacing it?

If the carpet fibers themselves are still in good shape but you're seeing wrinkles, ripples, loose seams, or a damaged section, a "Tune Up" is usually the smarter call. Think of it like patching a tire versus buying a new one - replacement only makes sense when the underlying material is worn out.

Why does my carpet get wrinkles and ripples over time?

Carpet is stretched tight at installation, but heavy foot traffic, humidity swings, and dragging heavy furniture can loosen that tension over the years. At Performance Floor Covering, we re-stretch the carpet using power tools that pull it taut again and re-secure it to the tack strips along the walls.

What's the difference between vinyl plank and laminate flooring?

Both mimic hardwood, but they're built differently. Vinyl plank is essentially solid PVC, which makes it water resistant - good for kitchens and bathrooms. Laminate is fused layers of resin, paper, and fiber core with a print film on top - tougher against scratches and heavy foot traffic, but less forgiving around standing water.

Can laminate be installed over my existing tile or vinyl floor?

Yes - laminate is a floating floor, meaning it locks together over the subfloor rather than gluing down. Performance Floor Covering can lay laminate directly over existing tile, vinyl, or stone as long as the surface is flat, saving you the demolition cost of tearing out the old floor first.

Why does the carpet pad matter as much as the carpet itself?

The cushion underneath is like the foundation of a house - you won't see it, but it controls how the carpet feels, wears, and lasts. A standard 7/16" 8 lb. rebond pad works for most homes, while rubber cushions handle higher-traffic or commercial use. The wrong pad can void warranties and crush down within a couple of years.

How do I choose between all the carpet brands you carry?

It comes down to where the carpet is going and how it'll be used. Shaw and Mohawk lean toward stain-resistant options that hold up to kids and pets, Tuftex and Stanton focus on premium textures and patterns, and Beaulieu, Milliken, Godfrey Hirst, Krause, and Philadelphia round out a wide range of price points and styles. Our team walks you through samples based on traffic, sunlight exposure, and lifestyle.

What factors affect the cost of new flooring?

Square footage is the obvious one, but material grade, padding choice, subfloor prep, and transitions between rooms all factor in. Stain-resistant carpets and brand-name vinyl planks from Mannington or Metroflor sit at higher price points, while basic sheet vinyl is one of the most budget-friendly options we install.

Why do you need to come measure in person - can't I just give you my room dimensions?

Homeowner measurements typically miss closets, doorway transitions, and out-of-square walls, which throws off material orders. Our craftsmen measure every inch on site so the order is accurate the first time - over-ordering wastes money, and under-ordering means a delayed install while we wait on more material.

Is vinyl plank flooring actually durable enough for pets and kids?

Yes - modern vinyl plank from brands like Mannington and Metroflor is engineered to be water resistant and scratch resistant, which is why it's overtaken hardwood in busy households. Pet nails and dropped toys that would dent real wood barely show on quality vinyl planking.

Why should I get a "Tune Up" estimate and the repair done in the same visit?

Carpet repairs are tough to quote sight-unseen because every damaged seam, stretch issue, or burn is different. Performance Floor Covering schedules estimates and repairs together when possible, so once we see the actual problem, we can often fix it on the spot rather than making you wait for a second appointment.